Terms & conditions for purchasing tickets

This website and ticket purchase form constitutes a legally binding contract and our terms and conditions take precedence over those of any other organisation in every case.

Ticket delivery policy

If your payment is successful we will immediately send an e-ticket confirmation to the email address you specified when placing your order.

Cancellations & changes to bookings

Cancellations are permitted 45 days or more in advance of any event. Don’t Panic regrets that no cancellations are acceptable after 45 days prior to the event date, and therefore no refunds are payable after this point. Don’t Panic projects Ltd are unable to issue refunds in the event of unsuccessful visa applications. However a substitute delegate or guest can be nominated.

All requests for cancellations or substitutions must be made in writing to nicky@dontpanicprojects.com

After the programme of the event is announced, Don’t Panic Projects Ltd reserves the right to make changes to the programme, location and/or speakers without prior notice. Such alterations may occasionally be necessary due to circumstances beyond our control and once the changes have been made, we will inform all the delegates / guests.

Where circumstances force cancellation of the event in its entirety, Don’t Panic Projects Ltd will offer a full refund to each paying delegate / guest within 14 days of the cancellation.

Refreshments & lunch

Overnight accommodation is not included in the registration / guest fee. We can suggest suitable hotels within the vicinity.

Refreshments may be included in the ticket price – see individual website listing for each event for further details. Where lunch is provided there will be a vegetarian option. If you have any other dietary requirements or would like to discuss any access or specific requirements you may have, please contact us at the time of booking.

Speakers

Views expressed by speakers are their own. Don’t Panic Projects Ltd disclaim any liability for any advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Filming & photography

There may be a professional photographer and video production taking place during the event. Ticket holders consent to filming and sound recording as members of the audience.

Delegate access

We make every effort to ensure that our events are accessible and enjoyable for all our delegates, so if you require any particular assistance, please let us know as soon as possible so that we can make any arrangements.

Data Protection & Privacy Policy

This privacy policy applies to any information acquired by and/or provided to Don’t Panic Projects Ltd including but not limited to: information provided through use of the website; information provided during the course of orders, transactions and bookings; information provided through enquiries or by the completion of any request and or invitation for information. Don’t Panic Projects Ltd may gather information about you when you use our website.

The information you submit to Don’t Panic Projects Ltd will be kept confidential and secure once received. The information will be processed by Don’t Panic Projects Ltd or on its behalf under strictly regulated conditions in accordance with the provisions of the data protection act 1998.

By registering for events and disclosing personal information to Don’t Panic Projects Ltd you consent to the collection, storage and processing of information in the manner described in this policy. Please note that your continued use of our website and/or products and services constitutes your agreement to any changes to this policy and the website terms and conditions of use.

Don’t Panic Projects Ltd will only disclose this information in the following circumstances:

Where your consent has been obtained;
ii. Where there is a legal obligation;

Where there is a public duty; and
In connection with the assignment or transfer of all or any of its rights and obligations to any of its group companies or to any other third party.

Don’t Panic Projects Ltd will send you emails related to this conference and future events. Please e-mail us if you do not want to receive this information.

We will be sharing your name, title and company information only with other participants at th event. Don’t Panic Projects Ltd reserves the right to share your information (name, company and email) with our partners and third parties whose services might be of interest to the attendees. Should you prefer that we do not share this information please let us know.